FAQ

I do not have Title Deed yet. Which documents can be provided as alternative?

In order to confirm the ownership of the unit, the following documents are required:

1. Sales and Purchase Agreement (SPA)
2. Payment completion certificate or a letter, addressed to "To Whom It May Concern" from the developer or building owner, that includes the following information:

Confirmation that the title deed for the unit is not yet available
If the unit is still on a payment plan, a statement that there are no outstanding dues
Confirmation that the unit is classified as residential.

Can I sublet the property?

As a tenant, you are allowed to sublet one property only, under the following conditions:

Obtaining written consent from the landlord allowing you to sublet the unit as a holiday home.
Possession of a valid tenancy contract and Ejari registration.

Do we need to remove unwanted stuff in the unit aside from what is mentioned in your checklist?

Yes, we would need all personal items either locked in a separate part of the property without guest access or removed from the accommodation to avoid our guests using or breaking any personal items.

Can I still use Short Term Rentals, if my unit is part of a hotel apartment?

Unfortunately, we cannot list on our permit with the DMTC if the SPA states hotel apartment - however, we can aid you with finding a tenant for your hotel apartment using our marketing only short term rental service.

What if I want to advertise the property myself?

As a holiday home can only be registered under one license, you cannot put a unit on short term rentals with multiple agents. Currently there is no wider system to see when other agents have booked your property so all bookings would need to be through us to avoid double booking.

Does my furniture need to be of a certain quality?

Yes, we recommend furniture being a modern, polished look as this really increases the occupancy rates on a unit. If we are furnishing your unit we have a good idea what our clients look for and what photos we will use in our marketing campaigns - we are experts in choosing the right furniture to increase how attractive your property looks to the prospective short term tenant.

What if I want to use the property myself?

We as standard put 30 days in our contact, but the point of short term rentals is that it is flexible and allows you to use your property as and when you need to. We only recommend these 30 days , so it allows your property to perform to its maximum potential.

How do I know when my unit is rented out?

For every lease and every renewal, we get a contract signed- you will receive a copy of this. Our dedicated team will also inform you of any offers and potential booking advising you of a client profile, how long, and most importantly, the price. In addition, you will have an access to Owner’s portal where you can track online performance of your apartment.

What are the peak months for short term rentals per your experience?

The highest income which you can see is tend to be between o October and March in the line with the tourist seasons, however, we also try to secure the low seasons with corporates clients or month by month rental clients.

What is our management fee?

Our management fee is 20 % of the gross rental amount.

I do not have DEWA green bill yet. Can I still rent the unit?

Unfortunately, this is one of the DTCM requirements. To confirm the DEWA account for the unit, you can provide either a statement of account or a screenshot of the account profile that includes the account owner's name and DEWA account number.

What documents do I need to start renting on short term basis?

Documentation requirements:

Copy of individual owner's passport or UAE ID, or for a company, copy of the owner/partner's passport or UAE ID, and license documents or articles of association
Proof of authorization to use the unit, such as:

Copy of property Title Deed
Authorization form from DTCM signed by the owner or authorized signatory, with proof of authorization
Bill from Dubai Electricity and Water Authority that is at least three months old and in the name of the owner/licensee/tenant of the unit.

Did developers in Dubai ban STR in some communities?

Luckily even if a developer wishes to ban the short-term rentals in that building, they do not have much power to stop the landlord from doing so. Short Term Rentals are regulated by Dubai Tourism who make the rules and the developers do not have enough power to override this.

How do you control if the guests are using more utilities than your estimated costs?

We use an average figure in our financial projections for the bills- we are lucky enough to have great housekeepers who will see how our guests are living. If they notice the utilities being used a significant amount more than necessary, we can notify and address this with the tenants.

Your management fee is higher than some of Short-Term Rental Companies like Airbnb, what more do you offer?

Our management fee includes a mixture of local portals to attract the short- term month by month tenants as well as the holiday home portals. We also have 24/hr support for our guests and numerous positive reviews on our service. All of our listing photos are taken by a professional photographer as standard and our housekeeping and maintenance work 7 days a week.

Do I have to buy all the furniture?

As per Dubai Torism Commercial and Marketing ( DTCM ), there are specific standards for the properties which are going to be operated as a holiday homes which we would need to follow. It mean that each property should be furnished. We have onsite interior team who can inspect your propery and provide you estimated cost for the furnishings. You will really see the benefits of your investment the longer the property is on the Short Term Rental market. Good quality furniture lasts for years and will keep attracting rental clients if it›s furnished in a desirable and modern trend.

What happens if my tenant stops paying the rent?

We never let a client check-in without paying their rent in advance, we also meet every client that checks into our properties, meaning non-payment cases are not possible.

What if I want to sell my unit eventually?

As we operate our own Real Estate Brokerage as well, we can easily coordinate the viewings for your unit. Using short term rentals will also give you some earning potential while your property is on the market and also means it is always well kept, clean and maintained giving you the flexibility for an easy transition once the unit sells.

How do I know you will find me a good tenant?

We meet all of our tenants in person to conduct passport checks, and we also submit their details to the Dubai Tourism board. Our team will also take a security deposit to cover any damages that may occur during a rental.

What is my estimated ROI projection, and what is the return compared to long term rentals?

You will be provided with a detailed financial projection to demonstrate your potential income - we will also compare this to the long term rental market.